Getting Started

Answers to common questions/concerns for first-time users.


First time
Academy user?


If you are having trouble
logging in to the GK Academy 
for the first time, 
Click on the button below to
watch a quick video tutorial 
on how to get started.


Forgot your
password?


Click on the button below to
follow a step-by-step guide

to reset your password.


Tips for Success!


We've compiled a list of 
best practices for the optimal

learning experience. Click on the
button below to learn how to
best support your learning.

Troubleshooting

Troubleshooting concerns within the GK Academy


Browser Difficulties


The GK Academy is compatible
with all modern browsers. 
To learn more about which 
browsers are supported and to
troubleshoot browser difficulties, 
click on the button below.


Resetting Your Password


Click on the button below
to follow a step-by-step guide 
on how to reset your password.


Accessing Webinars


If you're attending a certification 
seminar, you will access your seminar 
course through the Academy.
Each live session will have a unique link 
available in the course for the webinar.